Complete the “Level 1 Steps” before you try the “Level 2 Steps”. Only move to “Level 2 Steps” if the “Level 1 Steps” did not solve your problem.
If these steps are not successful, please ask a friend to help.
After that, speak with your classroom teacher.
If these steps are not successful, please ask a friend to help.
After that, speak with your classroom teacher.
Issue |
Level 1 Steps |
Level 2 Steps |
Says that the website requires Flash Player |
Flash Player is not compatible with iPads so you will have to use a different website. |
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Website isn’t loading. |
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The login for a website like WorldBook doesn’t do anything. There is no error message; it just won’t login. |
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I tried to watch an educational video on Youtube and got a message that said the video is restricted. |
Some Youtube videos are not approved for viewing by Glenview students so you may not be able to watch it. If you see this message for a video that is linked through the school website, iPad Guide or from your teacher, do the following:
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